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Vael Creative

Digital strategy: email for hotels and fashion brands

We plan and produce email to your past guests and customers every week.

Why start with your own list?

We build a program for past guests and customers on the segments already in your CRM.

What we built for Cape Resorts

For one property, we built an always-on lifecycle program on the segments in their CRM.

What you get

You get shared email templates for every property or drop and lifecycle automations that keep running. We plan the sends each week and make the images for them.

Who approves a send?

You do. You send a brief or flag a change, an agent drafts the send in your brand, one of us edits it, and you approve it before it goes out.

How an engagement runs

It starts with a call and a read-only look at your CRM and current sends. A hotel group's first project is a seasonal campaign for one property, and a fashion brand's is a collection launch. After that, a monthly partnership runs the program.

New engagements start at $7,500.

What moves price

  • How much work there is: styles, properties or buildings.
  • Where it runs, from product pages to email and film.
  • How often the plan changes once we start.
  • Whether we build the flows in your platform or hand off send-ready designs.
  • How many lifecycle stages and segments the program covers.

Questions

Which email platforms do you work in?

Yours. We audit it read-only first, then build the flows there or hand off send-ready designs, and we read its reporting to set the next calendar.

Written by Brian Hughes. Updated September 27, 2026.

Start with one campaign.

We'll price it on the call.