Vael Creative
Security
Your IT team can email hello@vaelcreative.com with any question this page doesn't answer.
Your files in AI tools
Your agreement can commit us to commercially reasonable efforts to use only paid AI tools that don't train on your files, and to return or delete them within 30 days of a written request. One signed agreement already includes it.
Access to your systems
Our audit of a hotel group's CRM and analytics was read-only, and the group kept sending from its own system.
Dashboards built from your records
The guest intelligence dashboard we built from a hotel group's booking and CRM records is password-gated for the client's team.
Questionnaires and vendor reviews
Send your security questionnaire with the brief. We'll complete it before work starts.
Report a security issue
Email hello@vaelcreative.com with "Security" in the subject line.
Written by Brian Hughes. Published September 27, 2026.